what i found missing
I started using the software hoping it would be more guided and straightforward, but honestly I found myself having to figure out a lot on my own. The onboarding was minimal, and I felt like I was left pretty much to navigate the whole dashboard alone without clear instructions or walkthroughs. It was frustrating especially when I couldn't make sense of how the calling tools integrated with the database feature. The training materials didn’t help much either since they were pretty generic and didn’t address the specifics I needed. Updates happened automatically but didn’t seem to improve anything noticeably for me. Support was hard to reach at times, and when I did get through, the responses felt quite scripted and not very tailored. The sign-up and payment process were smooth, but beyond that, I was missing more direction within the software. Overall, it didn’t feel like the kind of platform that guides you every step — which was important to me given my experience level. I wanted something more hands-on and supportive but felt a bit left out to dry.