When I first signed up, I thought the onboarding would explain everything step-by-step, but it requi
When I first signed up, I thought the onboarding would explain everything step-by-step, but it required me to figure out quite a bit on my own. Some parts of the training were clear, like how to use the dialer and manage calls. However, I had to spend extra time understanding how the database feature fit in with my workflow since the guidance was not very detailed. The software updates happened automatically, but I wasn’t sure how they affected existing settings until I checked myself. The sign-up and payment process were straightforward, but the lack of detailed initial instructions meant I experienced a slower ramp-up than expected. Telephonic support offered some help, but answers could sometimes be vague, requiring me to call back later. Overall, I got what I needed eventually, but it took longer and some extra effort compared to my original expectations.