What I expected vs. what I actually got from the training
I was expecting the training and onboarding with WFHI to be a straightforward upgrade from what I had used before since their description highlighted streamlined remote workflows. Initially, the walkthrough was fairly intuitive and the interface cleaner than past experiences. However, I found some sections of the training materials a bit shallow compared to what I had anticipated, especially on the database integration part. The onboarding did cover most basics well, but I wished for a little more depth on software customizations and practical call scenarios. Overall, the platform seemed designed with thoughtful updates but didn’t fully match the comprehensive prep I expected based on their earlier versions I tried. Still, it was better aligned with remote work needs than my prior solutions.