I initially expected the software to align well with my irregular work hours since I needed flexibil

I initially expected the software to align well with my irregular work hours since I needed flexibil

I initially expected the software to align well with my irregular work hours since I needed flexibility for remote workflows. During the pre-purchase discussions, I was told it would support varied time zones and asynchronous calling. On usage, the calling tools and dialer handled different schedules reasonably well, allowing me to log hours and access the database when convenient. The training sessions were scheduled during normal hours, which was a minor drawback since I often work late nights. I noticed that some features were geared more towards traditional 9-to-5 workflows, which limited me slightly. However, overall the software adapted decently, with automatic updates adding some improvements without disrupting ongoing tasks. The onboarding was smooth but could have included more flexible training times given varied customer schedules. Billing and payment followed a clear process which helped me keep track. While the product mostly met my needs, the fit for my specific working hours was not entirely seamless and left room for minor tweaks. Still, it delivered the core functionality I expected and will likely serve my needs well with a few adjustments.