What I Expected vs What Actually Came Out
Okay, so I signed up thinking the software would be straightforward like they said, with easy access and smooth onboarding. But honestly, it was kinda messy when I first logged in. The database was there but felt limited compared to what I was expecting, and the dialer had random glitches that slowed me down multiple times during calls. On the bright side, automatic updates did roll out without needing my input, which was neat. I tried to reach their telephonic support, and while the person I talked to was polite, the wait time was pretty long, which was frustrating. Signing up was a breeze, and the invoicing came through in time, so I can't complain there. But overall, the software didn’t fully match the ease and simplicity they promised me beforehand. I guess I was hoping for a more seamless experience from start to finish, especially with how they marketed it. It’s not terrible, but definitely left me a bit disappointed, especially when I needed quick fixes during calls and the help wasn’t immediate. If you’re willing to deal with occasional annoyances, maybe it’ll work for you, but it wasn’t what I truly wanted initially.