Way too slow to get any real help
I gotta say, the whole support experience really tested my patience, mostly because it took way too long to get anything done or make any progress. At first, I thought the support steps would be straightforward — like you'd just call, explain your issue, get a solution, and move on. But nope, it ended up being a roundabout process where I kept getting bounced from one person to another. There were often long waits on the phone before anyone even answered. The sequence of their help felt disorganized, almost like they hadn't thought through the order the issues should be tackled. I ended up repeating myself quite a few times, which was frustrating. Every time I thought we were moving forward, I got stuck because the next step either didn't make sense or I wasn't told what to do next clearly. It really circled back to that core problem of how much time it all took — it dragged on longer than it should have. Honestly, it made me question whether the support team was prepared or even trained to handle the process efficiently. I would have appreciated a smoother, clearer roadmap so I wouldn't feel like I’m chasing my own questions around in circles while waiting endlessly for answers.