Way too much time spent waiting on access
Getting the WFHI software to actually work day to day was a real challenge for me. It took way longer than I expected to get smooth access and to keep it secure. The initial setup wasn’t too bad, but once I started using it regularly, the app kept crashing or lagging, which was really frustrating since I wanted to keep my workflows efficient. I honestly tried to stick with it, but repeated troubles with login sessions causing delays made me question its reliability. Also, the dialer sometimes wouldn’t connect calls properly, which added to the hassle. I didn’t feel supported enough to solve these glitches quickly. It’s possible other users have a different experience, but for me, it just didn’t live up to the promise of smooth remote work software.