Way too long pre-purchase steps for no clear sense
You really should work on the order and logic of your sales and pre-purchase process. I found it totally confusing how you asked me to go through several trials and register multiple times before providing clear billing information. It felt like I spent way too long just moving from one step to the next without any clear indication of what was expected next or how long the process would take. The sign-up and invoicing information was scattered and not part of a clear flow. You make potential users waste their time figuring out versions and access rights when this should be straightforward. A faster, simpler sequence for pre-purchase would reflect better on your professionalism. I almost gave up due to the drawn-out steps and lack of clear communication. Please restructure the process so people don’t feel frustrated and forced to guess what to do at every stage. The time required was far too long just to get started, and that’s the major reason for my disappointment.