Way too long just to understand what you actually offer
You really need to clarify your sales process much better. I spent an unacceptably long time just trying to understand what exactly your software and training encompass, and the explanations provided were vague and full of jargon. Signing up seemed simple on the surface, but the lack of clear communication about what features come with which package left me confused and frustrated. I expected a straightforward onboarding, but instead I was left sifting through ambiguous labels and ambiguous instructions. The invoicing details were buried in fine print that wasn’t highlighted properly. Overall, you wasted a lot of my time with unclear descriptions and poor guidance, which honestly made me question whether your product is suitable for me at all. This initial confusion really sets a negative tone for using the platform.