Way longer to get started than expected
I expected to be up and running pretty soon after signing up, but it took much longer than I thought it would. The onboarding process felt slow, especially waiting to get clear instructions on using the dialer and the calling tools effectively. I also struggled to figure out the database feature without enough guidance in training, which delayed my workflow. I imagined after purchase there would be quick automatic updates and smoother support availability, but those didn’t speed things up the way I had hoped. Every step seemed to take more time than it should when compared to similar software I’ve tried before. The whole process felt stretched out, and that was quite frustrating in the beginning.