Wasn’t too thrilled, people weren’t really on the ball
Hey, just wanted to share how it felt with the sales team before buying the software. Honestly, the response times were kinda slow, and sometimes I felt like I was sending messages into the void. Like, you expect quick replies and clarity when deciding something serious, right? But that’s where things dragged a bit, and I wasn’t sure if someone was actually tracking my queries. On the plus side, when they did reply, the info was sort of helpful and the explanations made some things clear. Still, I felt I had to chase them a bit too much, which made the whole signup and payment talk messier than it needed to be. I get these things take time, but the back and forth and mostly waiting wasn’t great. I’ll say the invoicing process was fine once that part was reached, but the initial communication wasn’t the smoothest. So yeah, a bit meh overall, but not the worst either.