Wasn't sure if the sales steps quite fit my style
I thought the sales process might flow logically, but initially, I wasn’t certain. There was a moment when the sequence of explaining software features, invoicing, and training seemed out of sync with what I needed at that point. Maybe it’s just me, but I expected to get more clarity on the calling tools and database features before moving to payment details. Only after some reflection did things click and I realized the order was meant to ease onboarding, but it felt a bit jumpy from my perspective. There was a good attempt at guiding me step-by-step, but I sometimes found myself pausing, wondering if I actually needed to understand that part immediately. On the bright side, the telephonic support helped fill gaps like when I got confused about automatic updates. So, while the overall structure wasn’t perfectly tuned for me, I can see the logic behind it. I think with some tweaks the sales steps could be more aligned with different buyer expectations. As is, it worked, but it took a little longer to settle in.