Wasn't expecting to wait that much but also got some nice surprises
So I was checking out the software and the sales process, right? I didn’t expect to have to repeat some info multiple times, especially when I called support for clarifications. They did have to put me on hold a few times, which was annoying, but the rep was pretty clear when they came back each time. On the flip side, the onboarding videos were surprisingly straightforward and actually helped me understand how the calling tools worked. It felt like the dialer setup was smoother than I thought it would be. However, I still found myself waiting around sometimes for database updates to sync, which was frustrating when I was trying to get going quickly. Overall, mixed bag. Some things dragged a bit longer than I hoped, but parts of the training and software layout made up for the waiting. Definitely had to be patient, but it wasn’t all bad by any means.