Wasn’t expecting the wait to be so short
When I first began looking into the WFHI software, I thought there would be a lot of back-and-forth or maybe longer waiting times to get everything set up. Surprisingly, the whole signup and invoicing process was quicker than I expected, and I didn’t have to repeat many steps. The initial setup went smoothly, and the training sessions started very soon after. I was particularly impressed with how the onboarding was structured — it didn’t drag on endlessly, which I had feared based on other experiences. Though I did have to wait a bit when trying to contact support on the phone, which was a bit frustrating, the responses were helpful once I got through. The updates that come automatically didn’t interrupt my work much, which I appreciated. One thing that caught me off guard was how the dialing tool integrated easily with the database, saving time. Overall, I didn’t expect things to move this swiftly; the pace made it easier to adopt the software without feeling bogged down. It was a smoother experience than I initially feared, which was a nice surprise.