Wasn't expecting the glitches, but they handled it well
So, starting with the training and onboarding, it was actually quite a mixed bag for me. Like, some parts were super smooth and I liked how the modules were laid out, but then, suddenly, a technical glitch popped up. I wasn't sure at first if it was just me or something on their side. But the cool thing was, I reached out and the support team was pretty quick to acknowledge the issue and gave me tips to sort it out while also fixing it soon after. I thought that was surprisingly solid because in many services, you just end up waiting with no updates. The onboarding flow was mostly easy to follow, though a few steps felt slightly disorganized, which caught me off guard. Still, overall, it felt like they cared about the user experience and wanted to get things right if something went wrong. I liked that level of honesty and quick fixes. I'd say it’s worth trying but just be ready for some hiccups initially. It’s clearly a work in progress and they seem to handle problems decently, so not a perfect start but not a bad one either.