Was surprised training left me only half confident
I didn’t expect to feel so unsure after finishing the training. The modules covered the basics okay, showing how to use the dialer and update the database. But by the end of it, I was still hesitant about how to handle more complex scenarios like tuning the workflow with automatic updates or managing support calls efficiently. Onboarding was straightforward in terms of signing up and paying invoices, which went smoothly with clear instructions. However, when I tried to apply what I’d learned in a real working week, I noticed gaps in my knowledge that the training hadn’t addressed. Telephonic support was available but didn’t always resolve my specific issues, which added to my uncertainty. It was surprising how the training didn’t quite prepare me for the day-to-day demands as much as I thought it would. I appreciate that some parts did work well, but overall I ended up feeling only half confident about running everything independently with this software.