5 out of 55 of 5Unverified experienceTraining and onboarding
was surprised how well they handled issues during training
What really caught me off guard was how the training handled things when I ran into problems. At one point, a software glitch stopped me from progressing through a lesson, and instead of just freezing or crashing, the system gave me clear instructions on what to do next. It didn’t leave me stuck or confused for long. Plus, the telephonic support was ready and helpful when I needed an extra hand, providing priority assistance quickly. The onboarding flow kept adjusting as I moved along, automatically updating with fixes that resolved the issues without any extra steps on my side. I didn’t expect this level of smooth handling for problems in a remote workflow tool, so it was a pleasant surprise overall.