was surprised how confident i felt after training
So I started using the onboarding training with not much hope since my previous experiences with remote workflow tools were mixed. To my surprise, by the last module I actually felt quite confident navigating the software dashboard and using the calling tools provided. The training was straightforward though sometimes a bit fast-paced and I'd wish they'd slow down on some parts to explain database usage better. The automatic updates did patch in some new features while I was still learning which threw me off a bit but did not break my flow completely. The invoicing and payment processes were clear enough to avoid confusion which I appreciated. Telephonic support was available but I rarely needed to call after finishing most of the training. Overall, although not perfect, the training did give me enough hands-on feel to start working without too much hesitation and that was the biggest surprise for me as I hadn't expected to manage this level of confidence so quickly.