Was surprised at how easy it was to find exactly what I needed
The training and onboarding process was easier than I expected, though not without a little work. Finding the exact bits I needed initially felt like a treasure hunt because not everything was perfectly indexed or signposted. I did have to skim through some sections before landing on the ideal tutorials for setting up the dialer and exploring the database feature. But once I found the right parts, the instructions were clear and logical, which made up for the initial confusion. This mix of a slow start and then smooth sailing really surprised me, as I thought I’d struggle more with getting ready to use the software on a daily basis.