Was okay, might call again for help if needed
So I checked out the software and went through the sales and pre-purchase info online. I liked that the team was around to answer my questions, but at times it wasn’t clear exactly what I’d need to do to get started—or if I’d need extra help later on. The sign-up looked straightforward, but there were moments when the jargon in the materials made me second guess if I had to call someone again just to make sure. The training sessions were decent; they covered basics well enough but left out some details, which made me think I’d want a refresher or some ongoing advice if I decide to rebound into deeper use. On the upside, the invoicing and payment system seemed well laid out, so billing shouldn’t be a headache. I guess the bottom line is I’d probably be okay on my own with the common stuff, but if anything more technical or complicated comes up, I’d want to reach out to support again. It was a bit of back-and-forth thinking about how much help I’d get because the sales process seemed to focus mostly on the initial setup rather than long-term usage. I’d tell a friend it’s decent but maybe prepare for follow-up calls.