Was not expecting it to be this complicated to get started
Bro, when I signed up, I thought I’d be up and running in no time, but man, it took ages! The onboarding was a total mess from the start. I mean, I kept waiting for that telephonic support to actually pick up and give me a hand, but it was like they were always busy or didn’t understand my problem. Even the first few steps to set up the calling tools and dialer didn’t work smoothly; the dashboard froze multiple times and the database syncing seemed off. I kept checking if I was missing some info or steps, but everything seemed pretty straightforward. The automatic updates didn’t seem to help either – sometimes things changed with no heads-up and I had to figure out what was going wrong on my own. What surprised me most was how long the invoicing and payment process dragged; I expected it to be quick and simple but instead, I spent more time fiddling with that than actually using the software. Honestly, pretty frustrating experience getting started here.