was it worth it? well, i’m on the fence about doing it again
I guess it's not as bad as I expected before signing up. The sales process wasn’t too pushy, which I appreciated because I like to take my time. The signup was straightforward and the invoicing system reliable, so I didn’t run into issues there. Using the calling tools was mostly okay, although I found the dialer changed a bit after some automatic updates, which threw me off for a bit. Sometimes those updates felt a little disruptive rather than helpful. The database feature did fit into my workflow, but it took me a few tries to get it working right. The training and onboarding were decent, not overly long, but I wished they had a bit more clarity on the order of steps. Telephonic support was helpful when I reached out, but overall I didn’t find myself needing it much. If I had to say whether I’d do it again I’d be hesitant, because while the experience did align with what I hoped for in some ways, a few small hiccups made me unsure about the long term. It feels like a mixed bag: some parts improve productivity but others could use fine-tuning. All in all, it’s okay, but maybe I’ll look for other options next time or wait to see if things improve with updates.