Was it worth all that effort?
So honestly, getting info before buying was way more hassle than I expected. I mean, I know sales chats usually take some time, but here it felt like pulling teeth to get answers. I waited quite a bit just to hear back sometimes, and that was frustrating because I wanted clarity on what the software could really do for me. On the plus side, when I finally did get to talk to someone, the person was friendly and somewhat helpful. But the back-and-forth over the invoice and payment process was not smooth at all, which made me pause. At the end of the day, I guess the software itself seems okay once you’re inside, but the whole pre-purchase hustle really made me second guess if I wanted to continue with them immediately. So yeah, the effort on my part was way higher than I thought it should be for a service like this.