Was hoping for smoother billing, but it didn’t click
When I compared billing with other services I used before, the WFHI process felt a bit confusing at first. The sign-up itself was okay, but the payment part took longer than I expected. At first, I couldn’t find all the payment options clearly, and the invoice details seemed less detailed than what I’m used to. Also, automatic updates sometimes changed interface elements which made it hard to follow my usual workflow during billing. I eventually managed to pay after a few calls to support, but those calls were hit or miss with wait times. The whole thing clicked only after about a week when I got used to the way WFHI structures invoices and payments, but it was longer than I wanted. For a service that’s supposed to be seamless for remote working, this part definitely left me wanting. I can see some basic parts were fine, but overall it didn’t meet my expectations compared to previous experiences.