Was hoping for smooth start but got stuck bad
I signed up for the training and onboarding with certain expectations based on the materials I saw beforehand, so I thought the process would be quite straightforward. The initial information seemed clear and I was excited to get started. However, once I began the actual onboarding, things didn’t match up at all. The sequence of steps was confusing; some parts felt rushed while others seemed to drag on unnecessarily. Still, I must admit that the telephonic support was patient when I reached out for help, but that didn’t fix the core issues. The software setup itself was frustrating; I couldn’t get the dialer or database features to integrate well with my workflow. Updates proceeded automatically but didn’t enhance much, instead adding to my confusion. Payment and invoicing went smoothly enough, but that was little consolation. Overall, the experience has left me pretty dissatisfied because what I got was quite different from what I expected. I hoped the training would help me become efficient quickly, but instead, the onboarding felt like a long and winding road where I kept hitting dead ends. Honestly, I’m not sure I would recommend this to a friend, since the mismatch between promise and delivery was so significant.