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WFHI review

Was fine but had to figure many things on my own

3 out of 53 of 5Unverified experienceTraining and onboarding

Was fine but had to figure many things on my own

The training sessions covered the main features of the software and calling tools, but I often found myself having to figure out how to integrate the database with my workflow on my own. Even though there was telephonic support available, I preferred trying to solve minor issues myself before reaching out. The onboarding flow was somewhat helpful for getting started quickly, although some of the automatic updates changed UI elements unexpectedly, which required some additional learning. Signing up and paying was pretty straightforward, and invoicing was clear and timely. While I could manage most of the software functions after some practice, a few things weren’t clearly explained in the training, so I’m not sure if I would go through the whole process exactly the same way again or try to look for more detailed guidance. In summary, the tools worked well enough but I had to invest my own effort to really get it all running smoothly with my usual routine, which is okay but not ideal for everyone.

Smita Dhruv GokhaleNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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