Was expecting smoother features compared to older tools
Having used other remote workflow software before, I approached WFHI with some expectations based on prior experience. While the sign-up and invoicing process was fairly smooth and comparable, the overall software didn't feel as intuitive as what I'd hoped. The calling tools and database features are okay, but I was somewhat surprised by how much manual adjustment was necessary on my part. For example, the automatic updates seemed to interfere with some settings I had customized, and I had to spend time fixing that. The telephonic support was friendly, which I appreciate, but it didn't always have quick solutions. Training sessions were decent but lacked the depth I was accustomed to in other platforms. Despite these reservations, the software does offer a stable way to manage remote workflows. It's possible that with some improvements, it could better meet expectations set by more mature competitors. So while I'm not completely satisfied, I will continue to explore its potential uses.