Was expecting smoother daily use but fell short
I initially thought the software would streamline my daily tasks without much hassle, and the sales team painted quite an optimistic picture before I signed up. At first, setting up the calling tools seemed straightforward, which was a relief. However, over the weeks, I found the dialer became glitchy, freezing randomly during calls, which disrupted my workflow more often than I'd expected. On the plus side, the database feature worked as advertised, helping me organize contacts efficiently. But routine updates apparently introduced bugs that worsened the calling experience, making it inconsistent day to day. The invoicing and payment processes were clear and did not add any unexpected stress, which I definitely want to acknowledge. Also, I appreciated the telephonic support being readily reachable, though unfortunately, some issues needed repeated calls to address. I was hoping for a more dependable remote workflow experience overall, but these persistent technical hiccups dampened my enthusiasm. I think if these bugs were ironed out, it could become a much better tool, but as it stands, I am not fully satisfied with how it operates day to day.