Was expecting more help next time, but things went surprisingly smooth
Honestly, I thought I'd be reaching out again for more help after my first experience with WFHI’s sales and pre-purchase questions, but that wasn’t really the case. At first, the amount of information felt a bit overwhelming, and I wondered if the process might get confusing later. However, signing up, invoicing, and initial training went pretty smoothly, which caught me off guard in a good way. That said, I still feel like calling tools and some other software features could be explained in a bit more detail, so I might check in with support again eventually. But overall, it wasn’t as tricky as I’d feared. It surprised me how much I could figure out without constant help, so while I expect to rely on support again in the future, it’s less than I anticipated. Just a heads-up if you’re starting out — some things are simple, others could use a bit more step-by-step guidance to avoid repeated calls to support.