Was expecting a faster start, but patiently managed
Hey, so I started with the training hoping to get running within a couple of days, but it took me a bit longer honestly. The onboarding modules were a bit detailed, and I felt they could have been shorter to get going quickly. The software itself seemed fine, but understanding how the database integrated with the dialer took me a while. I was chatting with telephonic support almost daily, which helped, but even then it felt like some of the steps were not as clear as I hoped. The automatic updates changed a few things unexpectedly, so I had to adjust mid-way this week. Payment and invoicing went smoothly though, that part was easy. I wish there had been a quicker way to just start using the calling tools without waiting through several training phases first. Maybe a fast-track for experienced users might fill that gap. Still, the overall vibe is good and I think with a bit more streamlined onboarding, they could make it easier for people to start sooner.