was expecting a bit more steps but overall flow was okay
I found the whole pre-purchase and sales process pretty smooth and I liked that the steps followed a sensible order. Signing up was easy and then the onboarding was direct without much fuss, which was refreshing because I didn’t want to deal with complicated forms or unclear instructions. The training provided was helpful in learning the software functions but honestly I wish there had been a bit more on the calling tools and dialer usage before I started exploring on my own. It felt like a detail or two was missing. Also, the invoicing part came in quite straightforward but I would’ve appreciated a clearer walkthrough on how to manage payments and access invoices regularly. Overall though, the process was casual and without pressure which suited me well and gave me confidence to keep using the software, even if a few minor things could be added to improve clarity and preparedness.