Was able to get access but the wait was frustrating
Looking back now, I realize the experience with the software and access was quite frustrating for me. It took a lot of waiting around for confirmations and approvals before I could even begin to use the calling tools and dialer features. Each time I logged in, I faced repetitive prompts and delays that made the whole process more tedious than it needed to be. The database feature was okay once I finally got to use it, but the repeated interruptions in access drained my energy. Although the telephonic support was polite and tried to help, the solutions they provided often added to the waiting time. Automatic updates were fine, but they seemed to happen when I was halfway through something important, causing unexpected disruptions. Overall, I did gain access eventually and could navigate the software, but the repetitive waiting and multiple access blocks really stood out as negative. I guess the outcome was that I managed to use the platform, but the setup process and software accessibility could definitely be smoother, saving a lot of frustration from future users like me.