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WFHI review

Wapas lena padega, tho support mein thoda time gaya waste

3 out of 53 of 5Verified customerSupport and communication

Wapas lena padega, tho support mein thoda time gaya waste

Main kahunga ki support experience thoda mile jhul tha, matlab kuch achha aur kuch delay waala tha. Jo pehli baat karne gaya toh phone par wait karna pada, aur jab bola toh baar baar apna issue purana detect karne ke liye repeat karna pada, jaise har baar chhota chhota introduction dena. Yeh repetition thoda frustrating tha aur mujhe laga ki agar database mein mera problem record hota toh time bach sakta tha. Dusri taraf, training aur onboarding mein clarity thi, aur software ka dialer bhi use karne mein smooth tha. Payment process thoda fast hone ki zaroorat thi, kyunki invoices ke liye thoda waiting hua tha. Automatic updates ne software ko thoda fresh banaya, par uske baad bhi kuch chhote bugs rah gaye the jo kabhi kabhi dikkat dete. Overall, main repeat karne ki soch raha hoon agar solution cleaner aur timely mile toh, warna thoda time aur patience chahiye hoga. Support ka experience mixed tha, aur main yeh bhi jaan raha hoon ki baaki software tools acche hain, par communication mein sudhaar karne ki zaroorat hai.

Hemant BalakrishnanPuducherry, IndiaExperience: Published:
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