Wanted to like the training more but felt uncertain
Overall, I felt a bit let down by the way training handled some problems I faced. When I ran into issues during the onboarding sequence, responses were polite but slow and somewhat generic. It wasn’t like they ignored me, but the help I got didn’t fully address my concerns. I had to try multiple routes before understanding the software access details properly. Invoices and payments were fine, which was a relief and kept at least the administrative side on track. Yet, because training support seemed patchy at certain points, my confidence dipped a bit. I had hoped the automatic updates would help with stability but they sometimes made the interface shift unexpectedly. Dialer tools worked decently though, so there were some positives. The overall feeling was of a service that’s ok but could better support when things go wrong. Hopefully, improvements in these areas will help others feel more confident from the start.