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WFHI review

Waiting zyada tha, support achha tha

4 out of 54 of 5Verified purchaseSupport and communication

Waiting zyada tha, support achha tha

Maine jab bhi telephonic support se baat ki toh mujhe thoda zyada wait karna pada. Pehli baar jab mujhe doubts the about using the dialer aur database, tab call connect hone mein time lag gaya. Baar baar wohi baatein repeat karni padti thi, jo thoda frustrating tha. Par phir jab baat ho gayi, toh support staff ne shanti se meri problems suni aur pura samjhaya. Jo solutions diye woh effective the aur call ke baad se software smooth chal raha hai. Automatic updates bhi timely aate hain, jisse naye features aa jate hain bina rukawat ke. Training ke dauraan bhi support accessible tha, bas response thoda slow tha kabhi kabhi. Overall, mujhe laga ki waiting thoda kam hona chahiye, but jo help mili woh valuable thi. Software me chhoti chhoti glitches thi jinpe unhone dhyan diya, jo accha laga. Agar support thoda quick hota toh zahir si baat tha ki experience aur bhi better hota. Toh ye tha mera feedback regarding telephonic support, jisme thoda repetition aur wait tha, but communication achhi thi aur helpful rahi.

Riddhi NagarajanTamil Nadu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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