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WFHI review

waiting zyada ho gaya due to repeats

4 out of 54 of 5Unverified experienceBilling and payments

waiting zyada ho gaya due to repeats

Billing aur payments ki process mein mujhe wait zyada karna pada especially jab maine payment confirmation ke liye support ko call kiya tha. Mainly, repetitive queries puchhi gayi thi ya mujhe unhe baar baar explain karna pada ki mera issue kya hai. Invoice milne mein thoda time laga aur ek baar mujhe dobara contact karna pada kyunki pehli baar jo invoice aayi thi, usme kuch chhoti galtiyan thi. Sign-up se lekar payment tak ka flow overall thik tha, par ye waiting aur repetition ka aspect mujhe pasand nahi aaya. Software ki taraf se automatic updates milte rahe, jo achha tha, aur dialer kaam karta raha without kisi rukawat ke. Database feature sahi chal raha tha, isme koi dikkat nahi thi. Mujhe lagta hai support process thoda aur streamline hona chahiye; baar baar connect karna aur explain karna mere time ke liye nuksan tha. Short mein, agar ye repetitive communication kam hoti toh process aur smooth hota.

Chhaya BhallaUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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