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WFHI review

Waiting was the only smooth part

2 out of 52 of 5Verified purchaseSales and pre-purchase

Waiting was the only smooth part

So, to be honest, the whole sales process was tangled with so much repetition that I wasn’t sure if I was going around in circles. Each time I thought I had reached the actual sign-up step, I got bounced back to similar information requests or explanations that felt redundant. Waiting also seemed to drag; I wasn’t always sure if delays were due to the software or just the training support being slow. Granted, when I finally got through the telephonic support, the person was reasonably polite and answered some basic questions well. But honestly, circling back to the same information made me question if signing up was worth the effort at first. Eventually, I did get the hang of the dashboard after waiting patiently, but the back-and-forth was tiring and could have been streamlined better to save time and frustration.

Neeta ThakurPunjab, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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