Waiting was longest, rest was usual

Waiting was longest, rest was usual

The sales process was a bit of a drag honestly. I felt like I had explained my requirements multiple times, almost like déjà vu. The representatives seemed polite, but each call looped back to the basics I'd already covered. The only thing that stood out was the initial onboarding training, which was quite insightful and well laid out. It really helped me get started with the software even if the pre-purchase communications lagged a bit. On the downside, the waiting time between queries was tiring, and it sometimes felt like no one was on the same page. Though I appreciated the effort, the repetition and pauses made me a bit weary about pushing further. It wasn't bad, just a bit slow-paced and repetitive in setup.