Waiting was a pain, but at least the explanations were clear
I noticed quite a bit of waiting on the phone when I reached out for support, which got a little frustrating especially when issues needed quick fixes. On the other hand, once I connected, the support team explained everything in a clear and patient way, which helped me understand the dialer and database features better. It felt like there was some repetition in the guidance — instructions often covered the same basics even if I’d asked before — but that repeated clarity, oddly enough, was useful. Still, the delay before getting help took away from an otherwise informative experience. Balancing the long wait against the quality of explanation, I feel it’s a middle ground: good help once you get through, but the time spent waiting sometimes overshadowed that benefit.