Waiting too long before I could start working
The process to get started was frustratingly slow despite my attempts to understand the timelines upfront. From signing up to finally accessing the essential dialing tools, considerable time elapsed that could have been used more productively. I appreciate that the invoicing was accurate and clear, but the delay before being able to use the software effectively overshadowed any positives. It seemed that the automatic updates were happening in the background without clear notice, adding to uncertainty. Overall, the drawn-out onboarding has left me concerned about efficiency and how soon I can derive real benefit from this. In short, the outcome is disappointing because of the slow start.