Waiting times were off but auto updates stood out
In my experience using the calling tools and database features, I found that waiting for refreshes or system updates sometimes slowed down my workflow, which can be frustrating when you want things quick. However, the automatic updates themselves were a positive surprise; they happened mostly in the background, with minimal interruption, which helped keep the software current without requiring me to pause my work for too long. That said, some repeat steps were unavoidable during onboarding, particularly when linking phone contacts with the software database. The telephonic support was consistent in helping with these issues but sometimes took a bit longer to respond than I hoped. So while the refresh and waiting parts caused some delay, the automatic update feature was very effective, standing out as a helpful aspect of the software overall during my use.