Waiting times for database updates were frustrating
When I first started using the software, I noticed that the dialer worked smoothly but the database feature caused delays because it required multiple refreshes. The onboarding flow was straightforward but repetitive steps in sign-up made the initial access slower than expected. Automatic updates sometimes interrupted my workflow due to waiting for installations, which was an annoying bottleneck. Telephonic support was reliable but their guidance didn’t fully cover the dialer’s quirks, so I often had to retry operations myself. Overall, parts of the process were efficient, like smooth invoicing and payment steps, but the waiting during software syncing and repetitive login requirements made the experience mixed. It’s usable but with some room for improvement, especially reducing waiting times and repetitive tasks within the platform to allow a quicker remote workflow setup.