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WFHI review

Waiting time zyada tha, patience chahiye

2 out of 52 of 5Verified purchaseSupport and communication

Waiting time zyada tha, patience chahiye

Support kaafi slow mila, honestly expects zyada fast tha par kuch cases mein wait karna pada. Jab phone kiya toh baar baar apna issue repeat karna padta tha jo thoda frustrating raha, lagta tha log ek dusre se properly communicate nahi kar rahe. Lekin mujhe acknowledge karna padega ki telephonic assistance waise to decent thi, kisi point pe kisi ne politely samjhaya aur guide kiya kaise software ke features use karne hain. Training sessions ne thoda clarity di par baar baar reset karna pada interface, thoda confusing lagta hai jab naye updates aaye. Database integration mein bhi kuch glitches aaye, par theek tha. Payment aur invoice process clear tha, aur sign-up smooth tha, jo is experience ka ek positive tha. Overall, support time bahut zyada laga, mujhe lag raha hai ki agar team thoda responsive hoti toh ye choti choti dikkat easily solve ho jati.

Vikas DasHimachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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