waiting time during training dragged the process
The training and onboarding process had a few points worth mentioning. One positive aspect was that the software updates were applied automatically without needing any manual intervention on my side, which saved some time. However, the overall onboarding experience was slowed down by frequent waiting periods between different stages of training. I often had to wait for telephonic support callbacks which were scheduled either later than expected or sometimes had to be rescheduled altogether, causing delays. Certain training modules were repetitive, covering the same basics multiple times which felt unnecessary. The payment process was straightforward enough, but the invoicing system occasionally froze or lagged during access, adding to the slowdown. Although the basic software features like the dialer and database worked as intended, the overall pace felt much slower than what I anticipated for smooth starting. Due to the lengthened sessions and waiting times, my ability to fully engage with the training was affected. This made the entire onboarding less efficient than it could have been.