Waiting time bilkul kam tha, jo bada relief tha
Main pehle soch rahi thi ki support calls mein bahut zyada repetition aur wait karna padega, jaise baaki companies mein hota hai. Lekin main yeh kahungi ke WFHI ka support system different tha, because wo log zyada patiently sunte hain aur bar bar apni baat repeat karne ki zarurat nahi padti. Jab maine dialer tool ke baare mein clarification maangi, toh ekdum se kya mila was fast and efficient response, jo bilkul unexpected tha mera experience mein. Har waqt prompt replies milte rahe, jo training ke dauraan mujhe kaafi help karte the. Although kabhi kabhi lagta tha ki kuch technical queries pe thoda sa time lagta hai, phir bhi generally waiting time bahut kam tha. Jo mujhe sabse zyada impress kiya, wo yeh tha ki unhone mere previous support experiences ke jaisa unnecessarily time waste nahi kiya. Total mila kar yeh ek refreshing experience tha, farq unke support ka yeh tha ke wo mere questions ka jawab jaldi dete rahe bina kisi baar baar repeat karwaye.