Waiting time aur baar-baar repeat karna tha sabse badi dikkat
Kuch mahine pehle maine support ko call kiya tha jab mujhe dialer setup mein problems aayi thi. Jo sabse zyada frustrating part tha, woh tha unka baar-baar mujhe wahi basic information dene ko kehna, aur mujhe repeat karna padta. Har call mein mujhe apni baat dobara explain karni padti thi, jo time waste karne jaisa tha. Kabhi kabhi lagta tha ki support toh hai, lekin unke paas proper update nahi hai meri problem ke baare mein. Waiting time bhi kabhi kabhi bahut zyada tha, jo already patience kam kar raha tha. Waise training sessions theek the, usmein aisa koi issue nahi tha. Lekin support communication mein ye repetition aur delay mujhse admit karva leta hai ki process zyada smooth nahi tha. Agar priority help hoti ya kisi ne ek baar problem samajh ke support ki hoti, toh meri experience better hoti. Aaj bhi agar mujhe sochna pade toh, lagta hai support system mein wo nazar nahi aayi jo main expect karti thi in terms of promptness aur clarity. Thoda sa better coordination chahiye hoga ismein, tabhi ye issues reduce honge.