Waiting through repeated verification slowed down onboarding
I found that the pre-purchase and sales process did cover the essentials clearly, and eventually I was able to start using the calling tools and dialer effectively. However, there was some repetitive waiting involved before the access was fully granted, particularly during account verification steps. Each time I thought I was ready to move forward, I’d have to pause and wait for another confirmation email or phone call. This stretched out the whole setup much longer than I expected. On the plus side, once these hurdles were cleared, the software worked as intended and the database was fully accessible for my use. The training modules also helped me get comfortable with the workflow. So in the end, it did its job, but the waiting and repetition during sales and sign-up were somewhat frustrating and slowed down my initial progress.