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WFHI review

Waiting thodi zyada thi, but support ka response acha tha

3 out of 53 of 5Unverified experienceSales and pre-purchase

Waiting thodi zyada thi, but support ka response acha tha

Maine software purchase karne se pehle kaafi baar follow up kiya, kyunki mujhe lag raha tha ki response time thoda slow ho sakta hai. Registration ke process mein thoda zyada waiting karni padi than I had expected, aur kuch baar mujhe lag raha tha ki woh same cheeze baar-baar repeat kar rahe hain, jo frustrating tha. Lekin jab finally mujhe training aur onboarding mein support mila, toh unhone patience se mera poora doubt clear kiya. Database integration thoda complex tha jo mainly mujhe samajhne mein waqt lag gaya, aur automatic updates ke baare mein bhi kabhi kabhi confusion hota tha. Signing up aur invoicing process transparent thi, jo ek plus point tha. Overall, purchase se related jo sabse bada issue raha woh tha waiting aur thodi repetitive messaging, lekin jab mein actual software use karna start kar rahi thi toh joh support mila woh kaafi helpful tha.

Sayali PatelTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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