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WFHI review

Waiting kam tha, repetition bhi limited thi, bas ek baar lamba laga

5 out of 55 of 5Verified purchaseSupport and communication

Waiting kam tha, repetition bhi limited thi, bas ek baar lamba laga

Technical support ko call kiya tha jab dialer issue hua tha. Woh log mostly quick response dete hain, aur mujhe baar-baar apni baat repeat nahi karni padi. Lekin ek baar mujhe thoda zyada wait karna pada jab wo exact problem samajh rahe the. Baaki ke calls mein wait time reasonable tha aur smooth communication hui. Training material bhi straight forward tha jisme unnecessary repetition nahi thi. Updates regular aate hain, aur automatic install ho jate hain, isse kam takleef hoti hai. Jo database feature hai, usko samajhne ke liye mujhe roz thoda adjust karna pada, par support wala process jyada patience maanga. Overall, mujhe lagta hai ki support team ne sahi effort lagaya, bas thoda patience rakhna parta hai agar koi lamba issue samna aaye. Ye software use karne ke liye ye chize common hain, aur mujhe repeat karna pasand nahi hai, toh ye kam hua isme. Matlam main mostly satisfied hoon, kyunki uss ek incident ko chodkar main support process se khush hoon.

Sandeep ShahRajasthan, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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