Waiting kaafi tha par billing fast mila
Mujhe lagta hai sales aur pre-purchase mein sabse bada issue tha waiting. Jo mujhe clear nahi tha vo yeh ki kab mera account fully activate hoga. Har baar jab main helpdesk ko call karti, wo mujhe alag alag update dete rahe aur thoda confusing lagta tha. Par ek baat acchi thi ki jab finally billing process start hua, toh invoice jaldi mila aur payment confirmation bhi time pe aayi, jo mere liye convenient tha. Training thodi bahut repeat karni padti thi, aur har baar clarify karna padta tha ki kaunsi steps complete hue hain. Lekin overall support acha tha, aur jyada der ho kar bhi mujhe lagta hai ki main kuch sikhi aur seekhne wali hoon. Toh main yeh rating isliye de rahi hoon kyunki ek taraf mujhe waiting ne frustrate kiya par dusri taraf jo helpful aspects the, woh bhi the.